PRIVACY POLICY
Balloon Luxe Inc. is committed to respecting and protecting your privacy. This Privacy Policy explains the types of information we may collect, how we use that information, and the choices available to you when you visit our website, submit an inquiry, or use our services.
We may collect personal information that you choose to provide to us, including:
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Name
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Email address
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Phone number
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Event date and location
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Event type and event details
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Color preferences, design requests, and inspiration images
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Any additional information you provide through our website forms, questionnaires, email, or other communications
We may also collect general website usage information, such as pages viewed, browser or device information, and website traffic data.
We may use the information we collect to:
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Respond to inquiries
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Prepare quotes and proposals
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Manage bookings and client communication
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Plan and provide balloon décor services
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Coordinate event details
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Maintain business and transaction records
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Improve our website, services, and customer experience
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Help protect our website and business from fraudulent or unauthorized activity
Balloon Luxe does not sell or rent your personal information to third parties.
Balloon Luxe Inc. does not directly store your complete credit card or payment card information.
Payments may be processed through 17hats using Stripe, Venmo, Zelle, or other payment services we may offer. Payment information submitted through these services is handled according to the privacy and security practices of the applicable payment provider. We may retain basic transaction information, such as invoice details, payment amounts, and payment status, for business and accounting purposes.
We may use third-party companies or platforms to assist with services such as website hosting, client management, payment processing, invoicing, email communication, and website analytics. These providers may have access to information only as necessary to perform services on our behalf and are subject to their own privacy policies and practices.
Our website may use cookies or similar technologies to help the site function properly, understand how visitors interact with our website, and improve the overall user experience. You may choose to limit or disable cookies through your browser settings or through cookie preferences made available on our website.
We take reasonable steps to help protect personal information from unauthorized access, misuse, loss, or disclosure. Although we work to safeguard the information provided to us, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide our services, maintain business records, complete transactions, and meet applicable legal or financial requirements.
Our website may contain links to third-party websites or services. Balloon Luxe is not responsible for the privacy practices, policies, or content of those websites. We encourage you to review the privacy policy of any third-party website you visit.
You may contact us at any time if you would like to request access to, correction of, or deletion of personal information we maintain about you. Certain information may need to be retained for legitimate business, contractual, accounting, or legal purposes. If you receive promotional emails or marketing communications from Balloon Luxe, you may opt out at any time using the unsubscribe option provided or by contacting us directly.
Balloon Luxe Inc. may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, or legal requirements. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Balloon Luxe Inc.
Long Island, New York
Email: info@balloonluxeinc.com
Effective Date: August 27, 2026